Claims App
Making Motor, Property and Liability Claims Simple
Reporting a motor claim is often delayed due to many reasons, however, this costs the insurance industry millions of pounds per year. Insurance apps are designed to make the claims process a lot easier, as well as instant. The Todd and Cue claims app will help our clients utilise their smartphone technology, as soon as a claim occurs.
We have created a step-by-step guide, which will guide you through the process of downloading the app, creating an account and even making a claim. View the PDF here.
Did you know our Todd & Cue claims app is available on iPhone and Android devices.
The benefits of our claims app:
- The app guides clients in crisis, giving them step by step information and important things to consider.
- It makes the claims process a lot quicker.
- The app has accurate GPS coordinates of where the incident occurs.
- With the option to talk into your phone to fill out relevant information if you are unable to type or wish not to.
- With this app, you are able to photograph relevant pictures of the scene of the incident and also store them safely.
- With this accurate information as it is happening, it gives insurers the chance to handle claims more effectively.
- Once you submit your claim, it will be sent electronically straight to our claims team.
How to use our claims app:
If you’ve had an incident relating to your motoring, property or liability policies and need to make a claim, then log onto our app! Find all the information you need to do so on the app, while also getting everything sorted as quickly as possible.
Add your policies
The first step once you’ve downloaded the app is to add your policies. You can do this by tapping on the ‘Add a Policy’ icon, then just fill out all the required information in order to add a motor, property or liability policy. This process should take no longer than 10 minutes to complete!
Start a claim
Simply log in to the app using Touch ID or fingerprint recognition, in order to make a claim. The app has special features to guide you through any claim process.
Get help and support
Here at Todd & Cue, we are always on hand to help when you need it most! If you need to contact us regarding any issues with your policy, claim or if you’re unsure if you’ve used the app correctly then simply call us on 0191 482 0050.
Todd & Cue app key features
You can view all of your policies all in one place while having the option to renew them through the app.
Microphone and camera features – Giving you the option to speak into the phone instead of typing, making it easier to record lots of information at a time. As well as, being able to take relevant photography at the scene of the incident to support your claim.
Accurate GPS coordinates – Once you start a claim process the app will note down your location so that accurate information is stored.
Guidance through your claim – Our app will always let you know what information you need to provide and give you help and guidance through each claim.